Fari ebrahimi biography of nancy

When Fari Ebrahimi joined Avaya, Inc., he was “asked to transform how the business gets transacted.” The senior VP and Chief Information Officer runs a “20k partner community” and seeks a “seamless experience” for his customers.

Ebrahimi explained to theCUBE’s John Furrier and Dave Vellante that Oracle helps Avaya “deliver the solutions that customers are looking for.” Ebrahimi called his business a “partner engagement management” with the goal of engaging the customer from the beginning, when the lead is generated, all the way through service.

An overall Cloud solution

During an interview at the Oracle Platform Launch Event, Ebrahimi declared, “We want to be Cloud native.

We want to be Cloud first.”

Throughout this transition, Oracle played multiple roles in streamlining the partner management system for Avaya. Ebrahimi stated that Oracle was willing to work with Avaya to map out requirements and needs, as well a